All plans; invoice sending requires Pro or Business

Create a quote and collect a decision

Turn the scope and priced phases into a reviewable agreement.

Create a quote and collect a decision in KlientLab, using fictional sample data
Actual KlientLab screen with fictional sample data. Select the image to enlarge.

Build the quote

  1. Open Quotes and create a new quote.
  2. Select the client and enter a clear project title and scope.
  3. Add the priced phases, with dates where useful.
  4. Set an optional deposit and validity date. Describe exclusions and assumptions in the notes.
  5. Save and review the draft before sending it.

Saving a quote also creates a draft project and project phases. Avoid creating a duplicate project first.

Send it for review

Open the draft and choose Send to client. The assigned client signs in to review it, add a note, and approve or decline. A sent quote awaiting a decision is different from an approved quote; do not assume that sending it is acceptance.

After approval

Approval activates the related project and preserves the client’s decision. If the quote requires a deposit, approval creates a deposit invoice. On Pro or Business it is marked sent and is available in the client portal; on Free it remains a draft. The approval step does not send a separate invoice email or charge the client. Open the generated invoice to check its status and payment setup; use the available reminder or invoice link when you need to follow up.

When the scope changes

Use a change order for additional work after approval rather than treating an old quote as a moving agreement. If an unsent draft needs correction, edit it before sending. If a quote expires or the client declines, review the scope with them before issuing the next proposal.

Still have a question?

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